TOEIC Vocabulary
Essential TOEIC Vocabulary for the Workplace — 50 Must-Know Words
📅 July 2026
⏱ 8 min read
✍️ BandUp Team
The TOEIC exam tests your ability to use English in real workplace situations — meetings, emails, announcements, phone calls, and business documents. Knowing the right vocabulary is essential. Here are 50 must-know words and phrases grouped by workplace category, with examples from real TOEIC contexts.
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How to study this list
Don't try to memorise all 50 words at once. Study one category per day, read the example sentences aloud, and try to use each word in a sentence of your own. Review the full list once a week.
🏛️ Meetings & Presentations
agenda
noun
A list of topics to be discussed at a meeting
"Please review the agenda before tomorrow's meeting."
adjourn
verb
To end or postpone a meeting
"The chairperson adjourned the meeting at 5 PM."
minutes
noun (plural)
The official written record of a meeting
"Sarah was asked to take the minutes during the board meeting."
proposal
noun
A formal suggestion or plan presented for consideration
"The marketing team submitted a proposal for the new campaign."
unanimous
adjective
When everyone agrees on something
"The board reached a unanimous decision to approve the budget."
defer
verb
To delay or postpone a decision
"The committee decided to defer the vote until next month."
📧 Business Correspondence
regarding
preposition
Concerning or about (used in formal emails)
"I am writing regarding your recent order."
enclosed
adjective
Included with a letter or email
"Please find enclosed a copy of the invoice."
acknowledge
verb
To confirm receipt of something
"We would like to acknowledge receipt of your application."
inquiry
noun
A request for information
"Thank you for your inquiry about our services."
pursuant to
phrase
In accordance with / following
"Pursuant to our agreement, the delivery will be made on Friday."
at your earliest convenience
phrase
As soon as possible (politely)
"Please respond at your earliest convenience."
💰 Finance & Accounting
invoice
noun
A bill sent to a customer requesting payment
"The invoice must be paid within 30 days."
reimburse
verb
To pay someone back for money they spent
"Employees will be reimbursed for travel expenses."
fiscal year
noun phrase
A 12-month accounting period used by a company
"Our fiscal year ends in March."
allocate
verb
To assign resources or budget to a specific purpose
"The company allocated $50,000 for staff training."
revenue
noun
Total income earned by a company
"Revenue increased by 15% in the third quarter."
overhead
noun
Regular business costs not directly tied to production
"Rent and utilities are included in our overhead costs."
👥 Human Resources
recruit
verb
To find and hire new employees
"We are recruiting experienced engineers for our new office."
probationary period
noun phrase
A trial period at the start of employment
"New employees complete a 3-month probationary period."
appraisal
noun
A formal evaluation of an employee's performance
"Annual appraisals are conducted every December."
resignation
noun
The act of formally leaving a job
"Mr. Kim submitted his resignation last Friday."
incentive
noun
A reward offered to motivate performance
"The company offers financial incentives for exceeding targets."
eligible
adjective
Meeting the requirements to qualify for something
"Employees with 2+ years are eligible for the bonus scheme."
🚚 Logistics & Operations
shipment
noun
A quantity of goods sent together
"The shipment is scheduled to arrive on Thursday."
inventory
noun
The total stock of goods a company holds
"We need to conduct a full inventory check this weekend."
dispatch
verb
To send goods or a person to a destination
"The order was dispatched from our warehouse yesterday."
backorder
noun
An order for a product that is temporarily out of stock
"The item is on backorder and will be available next week."
expedite
verb
To make a process happen faster
"Can you expedite the delivery? Our client needs it urgently."
comply with
phrase
To follow rules, regulations, or instructions
"All suppliers must comply with our quality standards."
🤝 Customer Service
complaint
noun
An expression of dissatisfaction
"We received a complaint about the delayed delivery."
refund
noun/verb
Money returned to a customer after a purchase
"The customer requested a full refund for the damaged item."
warranty
noun
A guarantee that a product will be repaired or replaced if faulty
"The product comes with a one-year warranty."
resolve
verb
To find a solution to a problem
"We will resolve your issue within 24 hours."
satisfaction
noun
The feeling of being pleased with a product or service
"Customer satisfaction is our highest priority."
feedback
noun
Comments or reactions about a product or service
"We welcome feedback from all our customers."
📢 Announcements & Notices
effective immediately
phrase
Starting right now, without delay
"Effective immediately, all staff must use the new system."
mandatory
adjective
Required by rules or law — not optional
"Attendance at the safety training is mandatory for all staff."
renovation
noun
The process of improving or repairing a building
"The office will be closed during renovation next month."
postpone
verb
To move an event to a later time
"The annual conference has been postponed to November."
notify
verb
To formally inform someone about something
"Please notify your manager if you will be absent."
premises
noun (plural)
A building and the land it stands on
"Smoking is not permitted on company premises."
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TOEIC Exam Tip
In Part 5 (Incomplete Sentences), many questions test whether you know which form of a word to use — noun, verb, adjective, or adverb. For each vocabulary word you learn, also learn its other forms. For example: allocate (verb) → allocation (noun) → allocated (adjective).
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